The Mount Pleasant team is here to support and nurture the activities of daily living.
We strive to provide a high quality of care to all of our residents. The most important aspect of this is the quality and professionalism of the people who provide that care. Careful recruitment, good training and fair pay rates all contribute. Most of all, we treat our people with respect. In this way we have excellent staff retention and can create an ambience of continuity and community.
Sian Littlechild - is the Home's dedicated manager - with up to 24 years of Care Home Management experience, and holds the City and Guilds Registered Managers Award. Sian has many other professional qualifications - too numerous to mention. She is the face of Mount Pleasant, sensitive, and caring, and also extremely wise in her perception, coupled with the appropriate balance between caring and managing effectively and efficiently. She is brilliant with our residents and equally professional and understanding to their loved ones visiting Mount Pleasant.
Sian is pro-active in co-opting input when necessary from the various health care professionals, and the home is quick to identify situations that require medical intervention and support, from the GP's, and other health care professionals. Sian together with our staff pride themselves on spotting the warning signs that sometimes present themselves with our residents. They are incredibly perceptive when it comes to your loved ones needs.
The Care Team is headed by Kayleigh Wakeham – Deputy Manager - the constant eyes and ears of Mount Pleasant. She is qualified in an NVQ4 and has five years of care experience at the front line. She is naturally intuitive, and above all Kayleigh and the team uphold the philosophy - that 'Your loved one comes first'. She is complemented by 16 trained Care Assistants, Chef and House keeper.
The Home is fully committed to staff education, skills development, and encourages training in National Vocational Qualification at all levels of care, and invests in further specialist tuition in areas relevant to our residents.
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